Terms of Service
Effective Date: August 1st, 2023
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ServicesWe provide web development and related digital services as agreed upon in writing with each client.
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PaymentsAll fees, payment schedules, and deliverables will be outlined in a separate agreement or invoice. Late payments may result in paused work or additional fees.
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Client ResponsibilitiesYou agree to provide timely feedback, required content, and necessary access to complete the project. Delays in providing these may affect timelines.
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RevisionsReasonable revisions are included as specified in the project agreement. Additional changes may incur extra charges.
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Intellectual PropertyUpon full payment, you will own the final delivered work, except for any third-party components (e.g., plugins, fonts, or libraries), which remain subject to their respective licenses.
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TerminationEither party may terminate the project with written notice. You agree to pay for all work completed up to the termination date.
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RefundsRefunds are available only if work has not yet started. If a project has begun, refunds may be partial and based on the amount of work completed. Third-party costs, approved milestones, and delivered assets are non-refundable. Refund requests must be submitted in writing within 7 days of the issue.
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DisputesIf you have a concern, contact us first so we can try to resolve it informally. Any unresolved dispute will be handled through good-faith negotiation. If needed, disputes may be escalated to mediation or the courts in the company’s jurisdiction.
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LiabilityWe are not liable for any indirect, incidental, or consequential damages arising from the use of our services or delivered work.
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WarrantyServices are provided "as is" without warranties of any kind, unless otherwise stated in writing.
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Governing LawThese terms are governed by Danish laws.
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ChangesWe may update these terms from time to time. Continued use of our services indicates acceptance of the updated terms.
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ContactFor questions, contact: Ali Bengte Kaafarani, ali@kvikshaug.no