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Terms of Service

Effective Date: August 1st, 2023

  1. Services
    We provide web development and related digital services as agreed upon in writing with each client.
  2. Payments
    All fees, payment schedules, and deliverables will be outlined in a separate agreement or invoice. Late payments may result in paused work or additional fees.
  3. Client Responsibilities
    You agree to provide timely feedback, required content, and necessary access to complete the project. Delays in providing these may affect timelines.
  4. Revisions
    Reasonable revisions are included as specified in the project agreement. Additional changes may incur extra charges.
  5. Intellectual Property
    Upon full payment, you will own the final delivered work, except for any third-party components (e.g., plugins, fonts, or libraries), which remain subject to their respective licenses.
  6. Termination
    Either party may terminate the project with written notice. You agree to pay for all work completed up to the termination date.
  7. Refunds
    Refunds are available only if work has not yet started. If a project has begun, refunds may be partial and based on the amount of work completed. Third-party costs, approved milestones, and delivered assets are non-refundable. Refund requests must be submitted in writing within 7 days of the issue.
  8. Disputes
    If you have a concern, contact us first so we can try to resolve it informally. Any unresolved dispute will be handled through good-faith negotiation. If needed, disputes may be escalated to mediation or the courts in the company’s jurisdiction.
  9. Liability
    We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or delivered work.
  10. Warranty
    Services are provided "as is" without warranties of any kind, unless otherwise stated in writing.
  11. Governing Law
    These terms are governed by Danish laws.
  12. Changes
    We may update these terms from time to time. Continued use of our services indicates acceptance of the updated terms.
  13. Contact
    For questions, contact: Ali Bengte Kaafarani, ali@kvikshaug.no